Return & Refund Policy

Thanks for shopping at Ndoto home.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have  24 Hrs to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your Mpesa number or bank account.
You will receive the credit within 24-72hrs.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable

Contact Us
If you have any questions on how to return your item to us, contact us. 0792222158